What can I get with greenpoints?
The S&H catalog offers a wide-variety of items that you can get with your
greenpointseverything from electronics and toys to baby supplies
housewares and
appliances to jewelry
Travel vacation packages to gift certificates and more.
The easiest way to learn about all the things that you can get with your greenpoints is to
view our online S&H Rewards catalog.
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I have some books of Green Stamps. Are they worth anything?
Yes, Green Stamps are certainly worth something
You can exchange them for merchandise,
cash, or trade them in for greenpoints. If you are choosing items from our current catalog,
keep in mind that we convert Green Stamps to greenpoints using a one to one ratio. So, if you have
Green Stamps that say 1, 10, or 50, they will be converted to 1, 10, or 50 greenpoints. Just
mail your stamps (we do not accept stamps dropped off at this physical address) and order information via insured mail to:
S&H Solutions
ATTN: Green Stamps Processing Department
1625 South Congress Avenue, Suite 200
Delray Beach, FL 33445
All requests must include your count of the number of stamps being submitted, your S&H Member Number (you will receive this number when you
enroll with S&H greenpoints),
your name, address and daytime phone numberin case we have any questions.
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How do I submit my S&H Green Stamps to the S&H Stamp Processing Center?
S&H Green Stamps sent to S&H must be affixed to S&H Stamp Books. Or, if stamp books are not available,
they must be neatly affixed to sheets of 8 x 11 paper. No loose Green Stamps will be accepted! Also,
include a brief note declaring your redemption choice (cash or greenpoints) along with your count of the number
of stamps being submitted, your S&H Member ID Number (if you have one), your name, postal address, email
address and telephone number.
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I have some S&H Award Certificates. Are they worth anything?
No. S&H Award Certificates are no longer accepted. Unlike S&H Green Stamps, S&H Award
Certificates have an expiration date and all such certificates are now expired.
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Can I trade in Green Stamps for greenpoints?
Yes you can! You just need to enroll
with S&H greenpoints, and then send the Green Stamps and a letter stating your request
along with the following information: Your S&H Member Number, your name, address, and
daytime phone numberin case we have any questions.
Mail your stamps and order information via insured mail to:
S&H Solutions
ATTN: Green Stamps Processing Department
1625 South Congress Avenue, Suite 200
Delray Beach, FL 33445
Green Stamps are converted one for one with greenpoints. So, if you have
Green Stamps that say 1, 10, or 50, they will be converted to 1, 10, or 50 greenpoints.
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I have some Top Value Certificates or Stamps. Are they worth anything?
No. As of January 1, 2010, Top Value Certificates or Stamps are no longer accepted.
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Can I use both Green Stamps and greenpoints together?
Yes! If you have both Green Stamps and greenpoints, you can combine them to redeem for
items in S&H Rewards catalog. First, you'll need to send us your stamps, so we can convert
them to your greenpoints and credit them to your account. Just send in your stamps with a
letter stating your request along with your S&H Member Number (you will receive this number when you
enroll with S&H greenpoints), your name, address and
daytime phone numberin case we have any questions. Mail the stamps and your letter to:
S&H Solutions
ATTN: Green Stamps Processing Department
1625 South Congress Avenue, Suite 200
Delray Beach, FL 33445
Green Stamps are converted one for one with greenpoints. So, if you have
Green Stamps that say 1, 10, or 50, they will be converted to 1, 10, or 50 greenpoints.
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Can I give my greenpoints to a friend or family member?
If a friend or family member is also an S&H greenpoints member, you can give them
some or all of your greenpoints by following the instructions in the Give greenpoints
section of greenpoints.com.
Please note: Before you can transfer greenpoints to another S&H greenpoints member,
your account must be at least 30 days old and it must have at least 3,000 greenpoints in it.
If your account has not met these requirements, you can still use your greenpoints to order
items from our catalog or make a donation to charity.
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Can I pool my greenpoints with family or friends to get larger items?
Absolutely! You and your family and friends can pool your greenpoints to save for a gas
grill, a family vacation, or a plane ticket for someone's graduation present. The easiest
way to pool your greenpoints is to designate one person who will order the item from the
S&H Rewards catalog. Then have each member of your group give that designated person
their greenpoints, by following the instructions in the Give greenpoints
section of greenpoints.com.
Please note: Before you can transfer greenpoints to another S&H greenpoints member,
your account must be at least 30 days old and it must have at least 3,000 greenpoints in it.
If your account has not met these requirements, you can still use your greenpoints to order
items from our catalog or make a donation to charity.
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What is the sales tax formula?
For every 1,000 greenpoints redeemed for awards, we are required to pay taxes for the state where order is
shipped. (No tax required in AK, DC, DE, HI, KS, ME, MN, MT, ND, NH, OR, RI & VT.)
SALES TAX* CHART
3% = 6¢ OR 30 points per 1,000 greenpoints
4% = 8¢ OR 40 points per 1,000 greenpoints
5% = 10¢ OR 50 points per 1,000 greenpoints
6% = 12¢ OR 60 points per 1,000 greenpoints
7% = 15¢ OR 70 points per 1,000 greenpoints
8% = 17¢ OR 80 points per 1,000 greenpoints
*Sales and Use Tax: Because we are part of a corporate entity doing business in
various states, we are required by law to collect the appropriate sales tax for the
state to which the order is shipped.
- Find your tax rate in the SALES TAX CHART and determine the amount of tax per 1,000 greenpoints.
- Determine the number of points required for the order.
- Divide the number of greenpoints required by 1,000 and round up or down to the nearest whole number.
- Multiply this number by the tax figure in the SALES TAX CHART to find your total tax for this order.
Example: 6% Tax Rate - Order requires 16,800 greenpoints 16,800/1,000 = 16.8 rounded to 17 17 x 12¢ = $2.04 $2.04 = Total Tax Due for Order
OR
If using greenpoints for tax, use this formula:
16,800/1,000 x 60 = 1,008 greenpoints
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How long does it take for an order from the S&H Rewards catalog to be delivered?
Our policy is to ship all orders from the S&H Rewards catalog in two business days.
Depending on shipment intervals, your merchandise should arrive in 10 to 15 business days.
If you mail in your order, expect delivery 2 weeks from the date that we receive your order.
If an item is backordered, we will notify you via email.
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How are orders from the S&H Rewards catalog shipped?
For shipments of merchandise from the S&H Rewards catalog we ship US Standard Ground
for orders shipped within the continental United States. For expedited shipping, please
contact Customer Care at customerservice@greenpoints.com.
For merchandise that is being shipped to Alaska, Hawaii or Puerto Rico, we ship via UPS Second Day Air only.
Gift certificates are shipped first class mail via the United States Postal Service. Currently, we do not
ship internationally.
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What's the cost of shipping and handling for orders from the S&H Rewards catalog?
Shipping and handling charges are based on UPS rates, which vary depending on distance and weight.
Note: Currently, greenpoints cannot be used to pay for shipping and handling chargesa
credit card should be used to cover these costs. If you prefer not to use a credit card,
you can always shop offline using our printed catalog and mail order process.
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How can I track the status of my online order from the S&H Rewards catalog?
You can find the tracking number for an order in the My Account section of the web site.
To track the status of an online redemption order, simply sign in to greenpoints.com,
click on the corresponding order number in your account's
Order History. If you have difficulty
locating your Order History, you can contact Customer Care at
customerservice@greenpoints.com.
Note: Tracking numbers are only available for items shipped from our warehouse.
Gift certificates do not have tracking numbers.
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How do I cancel an order from the S&H Rewards catalog?
To cancel an order, please contact our Customer Care Center via email at
customerservice@greenpoints.com.
If an order has already been shipped from our warehouse, please follow the return policy
outlined in the answer to: "What is S&H's merchandise return policy?" (Located below)
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What is S&H's merchandise return policy?
You can return merchandise that you've ordered from the S&H Rewards catalog
for any reason within 30 days for replacement or a refund. In order to ensure
that your S&H greenpoints account is properly credited, we ask that you return the
item(s) in original packing, include a copy of the packing slip, a note explaining the
reason for the return, and your decision to exchange or request a refund. Refunds will be
credited in the form of greenpoints to your S&H greenpoints account.
Note: Gift certificates cannot be returned for any reasonwith the exception of an error
on the part of S&H.
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How can I get a copy of S&H Rewards catalog?
The most up-to-date S&H catalog is viewable on our web site in the
Redeem Greenpoints section
We are constantly adding new merchandise and gift certificates for
our members to enjoy.
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